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Claim This BusinessGarden Grove Nissan Service operates as the authorized service department for a Nissan dealership located in Garden Grove, California. With a rating of 4.1 stars derived from 94 customer reviews, this facility serves Nissan owners throughout Garden Grove and neighboring communities including Westminster, Stanton, and Cypress. The service department maintains standard weekday hours from 7 AM to 6 PM, with Saturday availability until 5 PM and Sunday closures.
What distinguishes this dealership service center is its status as a factory-authorized Nissan facility staffed by technicians trained specifically on Nissan vehicles. The team handles manufacturer-specified recall services, warranty repairs, and routine maintenance performed to factory standards. Several long-term customers report trusting the same location for maintenance across multiple Nissan vehicles over several years, suggesting consistency in quality and reliable follow-through on repairs.
Reviewers repeatedly name individual technicians when describing positive experiences. David earns praise for clear communication and punctual delivery of completed work. Jerry Farris, identified as service manager, receives commendation for thorough explanations and professional handling of complex issues. Martin Limon describes a recent recall visit where the team completed service in under three hours and included a complimentary vehicle wash. Another customer highlights Ace and his team as responsive and respectful, noting the atmosphere feels family-oriented.
Of 7 detailed reviews examined, 5 assign perfect ratings and specifically name technicians David, Jerry Farris, Ace, or Daniel. The single negative review centers on perceived poor customer service interaction rather than mechanical quality. Positive reviews consistently mention on-time completion, vehicle cleanliness upon pickup, and clear cost communication.
| Sunday | Closed |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| ThursdayToday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 7 AM–5 PM |
Factory-authorized completion of manufacturer-issued recall repairs using genuine Nissan parts and procedures.
Oil changes, filter replacements, and scheduled services performed to Nissan factory specifications.
Diagnosis and repair of engine, transmission, braking, and other drivetrain components for Nissan vehicles.
Tire installation, rotation, balancing, and replacement using appropriate Nissan-approved tire specifications.
Nissan-appropriate battery testing and installation with proper registration to vehicle systems.
Long-term customers report consistent service experiences across multiple Nissan vehicles owned over several years.