Ocap Supply Inc

OCAP Supply Inc has served Garden Grove and the broader Orange County community since the late 1990s, establishing itself as a trusted source for appliance replacement parts under the banner Orange County Appliance Parts. The company holds a 4.7-star average rating from 169 customer reviews, reflecting reliable service and knowledgeable staff over many years of operation. OCAP Supply stocks parts for all major appliance brands, supporting homeowners, appliance service companies, and commercial accounts throughout Garden Grove, Anaheim, Santa Ana, and neighboring cities in central Orange County.

The company maintains a toll-free ordering line at (800) 464-4155 for customers who want to phone ahead before visiting. Staff at the Garden Grove storefront actively assist walk-in customers in identifying the correct part, searching catalogs on the spot to prevent mispurchases. Saturday hours from 8 AM to 2 PM accommodate weekday commuters who cannot visit during standard business hours, giving DIY repair customers a dedicated weekend window for parts sourcing.

Reviewers repeatedly mention Manuel by name as a staff member who goes beyond expectations. Rosendo Madriz credited Manuel with arranging an after-hours parts pickup when timing was critical, calling it one of the best customer service experiences in recent memory. Matt Ingenthron succeeded with a DIY A/C repair because OCAP had the exact component he needed in stock. Leland Sisk described the staff as consistently friendly, knowledgeable, and courteous across multiple visits, praising their ability to either stock hard-to-find parts or obtain them quickly through ordering.