Sears Appliance Repair

Sears Appliance Repair serves Gilroy residents as a licensed appliance repair service operating from a location on San Ysidro Avenue. With a rating of 4.7 stars from 263 customer reviews, the business provides repairs across all major household appliances. Service hours run daily from 4 AM to 8 PM, accommodating homeowners who need flexible scheduling outside typical nine-to-five windows. The company handles refrigerators, washing machines, dryers, dishwashers, and other home appliances for residential customers throughout the Gilroy area.

What distinguishes this contractor is their firm commitment to using original equipment manufacturer parts for repairs. Several reviewers noted that when a Kenmore refrigerator required replacement components, the technician explained that the unit was manufactured in Asia and new OEM parts were unavailable. Rather than install aftermarket parts of uncertain quality, the technician declined the repair to protect the consumer. This stance on authentic parts represents a deliberate business decision that prioritizes long-term appliance performance over quick fixes and upselling.

Customer reviews repeatedly mention specific technicians who delivered exceptional service. Tom performed a thorough annual service checkup, earning praise for completeness. Mike Cardoza was described as professional and knowledgeable, handling a time-sensitive washing machine repair during a period when the customer's household had accumulated four baskets of laundry. Fernando broke down technical findings into plain language while maintaining courtesy and professionalism. A reviewer noted that after an unsuccessful repair attempt due to parts unavailability, they would still consider calling Sears Appliance Repair again.