Comfort Zone Heating And Air Plus
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About Comfort Zone Heating And Air Plus
Comfort Zone Heating And Air Plus serves Glendale and surrounding Los Angeles neighborhoods as an HVAC contractor with a 3.7-star average rating drawn from 45 customer reviews. The business maintains 24-hour availability Monday through Saturday, with Sunday as the sole closed day. Reviewers describe interactions with technicians named Hamlet, David, Hugo Paxton, and office staff member Marina, noting both successful repairs and significant concerns about communication and pricing transparency.
The company handles residential AC and heating replacements, with reviewers referencing Goodman system installations. Multiple five-star reviews praise same-day response times and efficient repairs, with one reviewer noting a unit was replaced within three hours. However, negative reviews raise serious concerns about diagnostic consistency, with one homeowner reporting nine repair visits before being told a carbon monoxide leak required full system replacement.
Customer experiences vary dramatically. One reviewer described Hamlet and David replacing a non-repairable AC unit within a single day for a same-day arrival during extreme heat. Another reviewer credited Marina at the office and Hugo Paxton with persisting through diagnostic challenges until the AC was functioning perfectly. Yet another reviewer reported paying $23,000 for a new system that developed noise and freezing issues, with a subsequent $6,000 ductwork quote raising questions about initial estimates.
What Customers Say
Two of five-star reviews specifically name Hamlet as the technician who delivered fast, honest service. Negative reviews focus on pricing transparency and repeated repair visits, while positive reviews emphasize diagnostic skill and same-day response. The split between five-star and one-star ratings reflects starkly different customer experiences.
Working Hours
| Sunday | Closed |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Replacement
Emergency repairs and full unit replacements, with same-day service reported for heat-related failures.
Heating System Repair
Central heating diagnostics and repair services, though some reviewers report repeated visit concerns.
HVAC Installation
New system installations including Goodman brand units, with one reviewer citing $23,000 project costs.
Ductwork Evaluation
Ductwork assessment and replacement recommendations, with one reviewer receiving a $6,000 additional quote.
24-Hour Emergency Service
Around-the-clock availability Monday through Saturday for urgent HVAC failures.