Service Titan AC & Heating

Service Titan AC & Heating operates out of Glendale, California, holding a 4.9-star average across 122 verified customer reviews. Their technicians respond to service calls Monday through Friday from 9 AM until 8 PM and on Saturdays until 5 PM, covering Glendale and Pasadena residential properties with installations, repairs, and routine maintenance for aging heating and cooling equipment. The company has built its local reputation through a combination of swift scheduling, transparent estimates, and workmanship that reviewers repeatedly describe as exceeding expectations.

One defining strength surfaced across dozens of reviews: same-day emergency response capability. When Glendale temperatures spike during summer heat waves, Service Titan sends technicians quickly enough that customers report relief the same morning they discovered a failed compressor or blower motor failure. Several reviewers specifically credit the team with handling home warranty claims professionally, coordinating directly with insurers so homeowners avoid the usual paperwork friction. Another recurring theme involves scope clarity: customers report being quoted accurately, with no surprise charges added after work begins.

Technician Arthur earns particular recognition across multiple reviews for his diagnostic thoroughness. Tonia West noted that Arthur walked her through every repair detail before touching a tool. During a separate emergency call, Tina K. described Arthur arriving the same day her AC failed entirely, correctly identifying the issue and completing repairs before evening. For a different customer, Jose Gamarra requested additional services beyond his original quote; the Service Titan crew performed the extra work without adjusting the final invoice, informing him of options rather than billing surprises. Levon Khazarian similarly appreciated a technician named Vic researching several replacement options before installing new equipment, giving him enough information to choose confidently. This approach of educating customers rather than simply closing tickets appears consistently across reviews.