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Claim This BusinessTrue Master Inc holds California HVAC contractor license #1046247 and has operated for over a decade from a Glendale office at 1120 S Adams St. The company targets both residential and commercial clients throughout Los Angeles County, including Glendale and Burbank. The firm prominently markets 100% Customer Satisfaction and True Quality on its website homepage. Against that backdrop, the 11 reviews currently visible yield a 1.8-star average rating, with every individual reviewer awarding one star.
The company touts clean technicians and speedy service on its About page and offers a wide equipment scope spanning chillers, boilers, and cooling towers alongside standard residential heating and air conditioning. Its services extend into zoning systems, variable-frequency drives, economizers, and indoor air quality controls including humidifiers and dehumidifiers. The breadth of commercial-grade offerings distinguishes this firm from many regional residential contractors, though specifics on brand partnerships, equipment warranties, or workmanship guarantees are absent from the published website text.
All four visible reviewers assign one star. Common threads include billing disputes exceeding fair market rates, failed attempts to submit home warranty repair requests, and extended stretches with no heat or air conditioning before resolution. At least two reviews note technicians were curt or uncommunicative upon arrival. The sole positive thread across negative reviews references a competitor company recommended by one reviewer as an honest alternative.
| Sunday | 7 AM–8 PM |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| ThursdayToday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | Closed |
Furnace and heat pump repair, replacement, and new installation for residential and light commercial properties across Glendale and Burbank.
Central AC and heat pump services covering diagnostics, component repair, and full system replacement.
Air circulation upgrades, filtration improvements, humidifiers, and dehumidifiers to maintain comfortable and healthy indoor environments.
Sizing assessment and professional installation of new residential and commercial HVAC equipment, including commercial chillers and boilers.
Scheduled cleaning, inspection, and testing of heating and cooling equipment to reduce unexpected breakdowns and improve efficiency.
Zone control, variable-frequency drives, economizers, cooling towers, and industrial-grade boiler and chiller services for larger facilities.