Ace Appliance Repair Services
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About Ace Appliance Repair Services
Ace Appliance Repair Services operates as an appliance repair provider serving Hacienda Heights, California and surrounding communities. The business holds a rating of 4.1 stars derived from seven customer reviews, reflecting a generally positive service track record in the local area. Residents throughout the East Hills neighborhood and nearby communities have turned to this team for prompt appliance diagnostics and repairs. The company maintains standard weekday operating hours from 8 AM to 5 PM, with Saturday availability extending to 3 PM and Sunday hours from 9 AM to 1 PM, providing weekend coverage that many competing services in the region do not offer.
What distinguishes Ace Appliance Repair from neighboring competitors is their commitment to sourcing hard-to-find components for specialty appliances. A recent review detailed how the team persisted through supply chain challenges to locate a specific Samsung refrigerator part that multiple other repair services had failed to obtain. The company does not appear to maintain a web presence, with customers reaching the business primarily through telephone communication at (626) 915-0009. Service transparency emerges as a recurring theme in client feedback, with reviewers noting that technicians explain each diagnostic step and provide upfront pricing before proceeding with repairs.
Customer narratives from recent reviews illustrate the practical value the team delivers. One reviewer described a same-day response when their refrigerator failed, with technicians arriving within a couple of hours of the morning call. Another detailed how a technician provided maintenance recommendations following the repair, helping extend the appliance's operational lifespan. A third long-term customer emphasized the team's honest assessments, noting they will advise when repair costs exceed the value of replacement. The technician who handled a Samsung refrigerator repair was specifically credited with keeping the homeowner informed throughout each diagnostic phase and cleaning the workspace upon completion.
What Customers Say
Six of seven reviewers awarded five-star ratings, with multiple customers praising the team's same-day response capability and transparent pricing. One reviewer provided a one-star rating without describing any service interaction. Positive reviews consistently mention prompt arrival, fair pricing, and honest assessments of whether repairs are worthwhile.
Working Hours
| Sunday | 9 AM–1 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | 8 AM–3 PM |
Services
Refrigerator Repair
Diagnosis and repair for refrigerators including specialty brands like Samsung, with parts sourcing for hard-to-find components.
Appliance Diagnostics
Comprehensive troubleshooting to identify malfunction causes, with technicians explaining each diagnostic step to homeowners.
Same-Day Service
Emergency response with same-day appointment availability, particularly for critical appliance failures.
Preventive Maintenance
Post-repair maintenance guidance and tips to extend appliance lifespan, as noted by satisfied customers.
Honest Cost Assessment
Upfront pricing and honest evaluation of whether repair or replacement makes better financial sense for the homeowner.