Sears Appliance Repair

Sears Appliance Repair serves Hayward residents from its location on West Winton Avenue, providing appliance repair services across the city and surrounding Alameda County. With 301 customer reviews generating a 4.6-star average rating, the company has built a substantial track record in the local market. Operating daily from 4 AM to 8 PM, the team handles common household appliance emergencies including refrigerators, washers, dryers, and ice makers. The business operates under the Sears Home Services umbrella, connecting customers with trained technicians who service major appliance brands.

As a Sears-affiliated service provider, the company benefits from manufacturer relationships that many independent repair shops cannot match. Customers gain access to technicians who work with brand-specific diagnostic training and genuine replacement parts. Several reviewers specifically mentioned receiving honest feedback about repair costs versus replacement considerations, suggesting the team provides transparent assessments rather than automatically recommending expensive repairs.

Reviewers named multiple technicians who resolved problems other repair services could not fix. One customer described technician Patrick arriving as the fourth repair attempt and correctly diagnosing a dryer issue in under 30 minutes, resolving a problem that had persisted through previous service calls. Another reviewer praised technician Eugenio for rebuilding a completely broken ice maker unit. Technician Tesfaye was noted for performing a thorough, surgical-level diagnosis on a refrigerator, while Vikram received recognition for taking time to explain the repair process so customers understood exactly what was happening with their appliance.