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Claim This BusinessComplete Appliance Repair has earned a 4.9-star average across 158 verified reviews, solidifying its standing as a go-to repair shop in Irvine and surrounding Orange County. Operating Monday through Saturday from 8 AM to 7 PM, the team handles both residential and landlord-managed properties across communities including Irvine, Costa Mesa, Newport Beach, Tustin, and Lake Forest. Though the business carries no publicly listed founding date or license number in current records, its volume of repeat customers and referrals suggests years of steady operation in a market where appliance breakdowns wait for no one.
What distinguishes this company is the personal accountability built into every service call. Rather than dispatching rotating technicians, customers consistently report working with the same familiar face, Vincent, who personally answers calls, provides estimates, and performs the repairs himself. That continuity means fewer miscommunications and no finger-pointing between dispatcher and field technician. The handful of Sub-Zero and premium-brand jobs appearing in recent reviews hints at repair capability beyond basic washer-dryer fixes, though the company does not advertise specialized certifications or brand partnerships on its publicly accessible channels.
Vincent showed up at one customer's residence within roughly an hour of a same-evening call, swapping out a failing refrigerator fan before the homeowner had time to worry about food spoilage. Another reviewer described a Sunday afternoon visit for a leaking washing machine, with the issue resolved so efficiently that follow-up scheduling never became necessary. Mona Ghobrial's review stands out for a different reason: Vincent did undisclosed extra work at no charge, restoring her washer and dryer to like-new condition when she was already mentally budgeting for replacements. A minority of reviews, like Tamya Liaw's account of a Sub-Zero door replacement, note that haul-away of old parts was not offered or communicated upfront, suggesting that customers should confirm scope and any excluded tasks before work begins.
All reviewers across these four accounts awarded 5 stars, and three of the four specifically called out Vincent by name for his rapid response and hands-on repair work. Three reviews mention same-day or within-the-hour arrival on evenings and weekends, a contrast that underscores the company's scheduling flexibility. One review flags a gap in pre-job communication regarding add-on services like old-part removal.
| Sunday | Closed |
| Monday | 8 AM–7 PM |
| Tuesday | 8 AM–7 PM |
| Wednesday | 8 AM–7 PM |
| ThursdayToday | 8 AM–7 PM |
| Friday | 8 AM–7 PM |
| Saturday | 8 AM–7 PM |
Diagnoses and fixes cooling failures, fan motors, sealed systems, and defrost malfunctions in standard and premium refrigerators.
Resolves leaking washing machines, drum failures, heating issues, and belt problems for both front-load and top-load units.
Handles replacements and repairs on Sub-Zero and other high-end brands, including cosmetic components like refrigerator doors.
Offers rapid-response appointments for appliance breakdowns that cannot wait for a scheduled weekday slot.
Provides on-site troubleshooting and a written estimate before any parts are ordered or irreversible work begins.
Supports rental-property owners and managers with appliance upkeep, tenant-facing coordination, and multi-unit repair discounts.