True Air Mechanical

True Air Mechanical holds California contractor license CSLB 956171 and operates from a Corona office serving portions of Southern California including Irvine and surrounding Orange and Riverside County communities. With 13 reviews averaging 2.2 stars, the company installs and services HVAC systems for residential customers and maintains ongoing relationships with major homebuilders.

The company divides customer-facing functions into dedicated departments: a CSR team managed by Frances Rivera handles scheduling and front-line inquiries, while Alex Kovacs oversees technician operations and dispatch. Steve Sippola manages sales inquiries, and the company posts a single corporate phone line for general contact alongside separate direct lines for specific departments. This structural separation suggests an operation that attempts to route different homeowner needs to appropriately trained staff rather than funneling everything through one generic intake channel.

Among 13 reviewer accounts, one homeowner praised a True Air technician who diagnosed a furnace sensor failure on a new Lennar-built home and honored builder-warranty coverage for the repair despite the one-year warranty technically having expired. That same reviewer noted the tech arrived ahead of schedule and completed the work in under an hour. A contrasting account cited ongoing problems with an AC unit the company installed for Toll Brothers, describing multiple repair calls during the first year before the system failed entirely at 16 months. Taken together, reviewer experiences suggest the company's performance varies depending on whether the work originates through a builder referral or a direct homeowner request.