Andrus Plumbing & Heating Inc

Andrus Plumbing & Heating Inc has earned a 4.8-star rating across 101 reviews while serving Laguna Beach, California, and surrounding Orange County communities. Available every day of the week, around the clock, the company dispatches technicians for everything from burst pipes to new gas-line installations. Reviewers consistently note the crews arrive faster than expected and leave workspaces spotless, avoiding pressure tactics that frustrate homeowners dealing with urgent breakdowns.

What separates this contractor from neighbors offering similar services is its commitment to transparent, upfront pricing. Four reviewers specifically called out honest estimates without hidden markups, and several praised technicians who suggested DIY fixes rather than expensive replacements when appropriate. The 24-hour schedule means residents never wait until Monday morning for relief after a weekend emergency, whether that emergency is a malfunctioning water heater on Christmas Eve or a kitchen-sink flood at midnight on a Saturday.

Customer stories highlight the caliber of individual technicians. Stephen Mercado described a plumber who methodically replaced an electrical component in his water heater, testing it twice before leaving. Teagan Finley credited a late-night technician for arriving faster than quoted after her kitchen sink pipe burst, performing a clean repair without suggesting unnecessary add-ons. Kasen Burke noted the drain-cleaning specialist offered preventive tips alongside the service, turning a one-time call into ongoing education for the household.

4 of 8 reviewers mention emergency same-day service, with all five-star reviews citing specific technicians who arrived quickly, explained repairs clearly, and followed up to confirm everything worked properly. The single low rating centers on cost concerns for major AC work rather than service quality, while positive feedback repeatedly praises honest estimates and clean workspaces.