Alicia Air Conditioning & Heating, Inc.

Alicia Air Conditioning & Heating, Inc. operates as a family-owned HVAC contractor in Lake Forest, serving residential and commercial clients across Orange County and surrounding communities. Established in 1980, the company has maintained an exceptional 4.9-star average rating drawn from 427 customer reviews, reflecting decades of consistent service quality. The business offers comprehensive heating and cooling solutions including sales, installation, maintenance, repairs, and parts replacement for both residential and commercial properties. Their commitment to customer satisfaction has earned them numerous industry awards and an A+ rating with the Better Business Bureau.

What distinguishes Alicia Air Conditioning is their status as the largest and longest-established Carrier President's Award winner in Orange County, a recognition that speaks to their track record with one of the industry's most respected equipment manufacturers. The company provides advanced indoor air quality solutions through REME HALO and Carrier air purifier systems, addressing concerns that have become increasingly important to homeowners. Their service offerings extend to modern technologies including VRF systems, heat pumps, mini-split configurations, and zone control systems, giving them flexibility to handle both traditional and cutting-edge HVAC installations. The business also maintains a dedicated maintenance program designed to extend equipment lifespan and prevent unexpected failures.

Customer reviews highlight specific technicians who have delivered noteworthy service experiences. Reviewer Ray He described Scott's ability to quickly diagnose AC problems, walk through all available options with clear cost expectations, and thoroughly check for potential issues like leaks and pipe problems. Another reviewer, Werner Millhouse, commended technician Brian Perez for arriving on time during a cold snap, professionally diagnosing a furnace failure, and restoring heat quickly. A third reviewer noted a technician's willingness to explain new unit options without pressuring an immediate sale, helping an older cooling system continue operating affordably. These accounts illustrate the company's emphasis on transparent communication and customer education.