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Claim This BusinessCarrier Orange County operates as Alicia Air Conditioning & Heating, founded in Lake Forest in 1980. The company holds a Carrier Factory Authorized Dealer distinction, meaning technicians meet strict EPA and liability criteria while having direct access to Carrier's full product line and warranty support. It has earned the title of largest and longest-established Carrier President's Award winner in Orange County. The business maintains an A+ rating with the Better Business Bureau while serving cities including Lake Forest, Irvine, Mission Viejo, Laguna Niguel, Newport Beach, and more than two dozen additional Orange County communities. Opening hours run from 8 AM to 8 PM daily, including weekends.
This contractor differentiates itself through its factory authorized status and exclusive product access. Being Carrier-certified means access to the full Comfort, Performance, and Infinity series equipment lines, including advanced variable-speed systems and smart thermostats that other non-authorized shops cannot legally install or warrant. The company offers special financing with approved credit alongside federal tax credit assistance for qualifying energy-efficient installations. A 100% satisfaction money-back guarantee backs all residential Carrier systems, a rare commitment in the industry. The company also provides indoor air quality solutions including air cleaners, humidifiers, and carbon monoxide monitoring, addressing Southern California's specific climate and wildfire-related air quality challenges.
The 90 aggregated reviews show strong satisfaction with an average rating above 4 stars, with many five-star reviews noting honest diagnostics and professional installations. Negative feedback focuses on responsiveness delays, while positive reviewers specifically mention technicians who arrived same-day during extreme heat situations and provided clear explanations of repair options.
| Sunday | 8 AM–8 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| ThursdayToday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
Troubleshooting and repair for all Carrier residential and commercial air conditioning systems, including same-day emergency service.
Factory-authorized installation of new Carrier Comfort, Performance, and Infinity series systems with full warranty coverage.
Sales, installation, repair, and maintenance of Carrier furnaces and heating systems for residential and commercial properties.
Annual tune-ups and maintenance programs designed to extend equipment lifespan and maintain efficiency ratings.
Air cleaners, humidifiers, carbon monoxide alarms, and zoning systems to improve breathing air throughout the home.
Installation and service of commercial heating and cooling systems for businesses throughout Orange County.