Windrose

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About Windrose
Windrose is an apartment complex in Lancaster, California, with 54 tenant reviews yielding a 3.2-star rating. The property operates seven days a week, from 8:30 AM to 5:30 PM daily, and is located in the Antelope Valley region of the high desert. Potential residents researching this property should note the significant disparity between positive and negative reviews, with some tenants praising management responsiveness while others describe serious safety and maintenance concerns.
This listing appears to be for an apartment complex rather than an HVAC contractor, which limits the available service information. Tenant reviews reference maintenance requests including AC repairs and appliance replacements, with one reviewer noting a same-day response from maintenance technician Cedric. The property management team includes named staff members Camry and Vanessa who handle leasing inquiries and tenant relations.
Named staff members appear throughout tenant feedback. Cedric receives specific praise for prompt maintenance resolution, with one reviewer noting he addressed an AC issue within a day or two. Vanessa and Camry are mentioned by multiple tenants as the management contacts for availability inquiries and lease matters. These named individuals represent the primary points of contact for prospective residents.
What Customers Say
4 of 54 reviewers give 5-star ratings citing fast maintenance, reasonable prices, and responsive management. The remaining reviews are divided between moderate ratings and 1-star complaints about safety incidents, unresolved maintenance issues, and management conduct.
Working Hours
| Sunday | 8:30 AM–5:30 PM |
| Monday | 8:30 AM–5:30 PM |
| Tuesday | 8:30 AM–5:30 PM |
| Wednesday | 8:30 AM–5:30 PM |
| Thursday | 8:30 AM–5:30 PM |
| Friday | 8:30 AM–5:30 PM |
| SaturdayToday | 8:30 AM–5:30 PM |
Services
Apartment Leasing
Rental units available for viewing; staff confirms availability and scheduling.
Maintenance Repairs
In-unit repairs for appliances, AC units, and general maintenance issues.
Property Management
On-site management handling tenant relations, lease agreements, and concerns.
Emergency Maintenance
One reviewer references calling the fire department for an emergency, suggesting urgent response capability.