Service Experts East Bay

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About Service Experts East Bay
Service Experts East Bay holds a 4.8-star rating across 828 reviews, serving Livermore and the broader East Bay region with heating, cooling, and plumbing solutions. The company has operated locally since 1973, combining national brand resources with regional expertise to handle everything from quick repairs to full system upgrades. Their technicians arrive in marked vehicles and provide upfront pricing before work begins, giving homeowners confidence in the service they will receive.
The company offers a $179 tune-up paired with drain cleaning, a promotion that saves $245 when both services are scheduled together before August 2026. Customers who purchase or lease a new HVAC system can receive up to $500 additional off when bundled with water treatment or indoor air quality upgrades. Service Experts also maintains an Advantage Program for ongoing maintenance, providing members with priority scheduling, discounts, and seasonal checkups to keep systems running efficiently throughout the year.
Reviewers consistently mention specific technicians who delivered exceptional service. One reviewer described Javier from R.B. Travis as going above and beyond by reworking a service ticket to ensure both a kitchen and bathroom sink issue received proper coverage. Another reviewer praised Joshua and Kevin for their thorough leak detection on an exterior water service line, arranging for a leak locator the next day and clearly marking the excavation area before beginning repairs. The team also received recognition for respecting customers homes, using protective equipment and keeping homeowners informed throughout the entire process.
What Customers Say
All three sampled reviewers awarded 5-star ratings, with each highlighting specific technicians who arrived on time, communicated clearly, and solved problems beyond the initial scope. Reviewers praised thoroughness, respect for the home, and follow-through on multi-step repairs.
Working Hours
| Sunday | 7 AM–5 PM |
| MondayToday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | 7 AM–5 PM |
Services
Heating Services
Furnace repair, installation, and seasonal maintenance to keep homes warm during winter months.
AC Services
Air conditioning repair, installation, and tune-ups ensuring reliable cooling during summer heat waves.
Heat Pumps
Installation and service for heat pump systems providing both heating and cooling from a single unit.
Water Heaters
Repair and replacement of traditional and tankless water heaters for consistent hot water supply.
Water Treatment
Whole-home water filtration and treatment systems improving water quality and appliance longevity.
Indoor Air Quality Services
Air purifiers, filtration systems, and ventilation improvements addressing allergens and pollutants.
Ductwork Services
Duct installation, sealing, and cleaning to improve airflow efficiency and indoor comfort.
Emergency HVAC Services
Same-day response for heating or cooling system failures requiring immediate attention.