Residence Inn by Marriott Palo Alto Los Altos
Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Residence Inn by Marriott Palo Alto Los Altos
Residence Inn by Marriott Palo Alto Los Altos delivers extended-stay accommodations in Los Altos, California, earning 4.1 stars across 747 guest reviews. The property serves travelers visiting Stanford University, Stanford Hospital, and the Palo Alto shopping district, positioning itself as a convenient base for both business and medical stays in the region.
The property distinguishes itself through recently renovated suites featuring full kitchens, spacious 2-bedroom and 2-bathroom layouts, and secure underground parking. Guests receive complimentary hot breakfast with diverse options daily, and rooms undergo cleaning or refreshing every other day during extended visits. The location offers proximity to grocery stores, pharmacies, and dining within half a mile.
Multiple reviewers highlight specific staff members who elevated their experience. Andrea received consistent praise for thoroughly replenishing rooms beyond expectation. Tim, described as a manager, along with team members Lata, Sini, and Cristine, earned recognition for attentive hospitality. One traveler noted the front desk accommodated requests promptly throughout their month-long stay.
What Customers Say
Three of five named reviewers commend specific staff members including Andrea, Tim, Lata, Sini, and Cristine for responsive service. Negative feedback centers on billing discrepancies requiring multiple contacts for refunds and isolated front desk interactions lacking warmth. Positive reviews emphasize room comfort, breakfast variety, and convenient location near Stanford.
Services
Extended-Stay Suites
Fully equipped studios and multi-bedroom units with kitchens, full-size refrigerators, and living areas.
Complimentary Breakfast
Free hot breakfast served daily with changing menu selections.
On-Site Fitness Center
gym facilities available for guest use throughout their stay.
Business Center
Work stations with printing and internet access for guest business needs.
Secure Parking
Underground garage parking with direct building access.
Guest Laundry
Self-service laundry facilities available on-site.
Wi-Fi Access
Complimentary wireless internet throughout the property.