Avila Appliances

Avila Appliances operates as an appliance repair service in Los Angeles, California, holding a 3.6-star rating compiled from 25 customer reviews. The business maintains extended service hours across the week, opening as early as 9 AM on weekdays and 10 AM on Sundays to accommodate residents throughout the greater LA area. In addition to repair services, Avila Appliances offers appliance sales including used refrigerators, washers, and ranges, providing a combined purchase and maintenance option for customers seeking single-source solutions for household equipment needs.

The business distinguishes itself through a lifetime free repair service program that accompanies qualifying appliance purchases, a commitment explicitly honored in customer scenarios where freezer and cooling issues arose months after initial acquisition. Several reviewers highlight specific team members who delivered positive experiences, with employee Jose noted for professionalism and helpfulness during service interactions. The combination of sales and in-house repair capabilities allows the company to address both new appliance acquisition needs and ongoing maintenance without requiring customers to coordinate separate vendors.

Customer narratives reveal mixed service outcomes. One reviewer described a scenario where a purchased washer developed operational issues shortly after acquisition, with promised follow-up assistance failing to materialize despite multiple contact attempts. Conversely, another customer recounted receiving immediate freezer repairs at no additional cost under the lifetime service agreement, with the technician arriving and resolving the issue promptly. A third reviewer noted positive engagement with team member Jose during a repair visit, describing the interaction as professional and cost-effective.