Coolmart Group

Air conditioning contractor
2.8(19 reviews)
1801 W Pico Blvd, Los Angeles, CA 90006
Coolmart Group

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About Coolmart Group

Coolmart Group has operated as a Los Angeles-area air conditioning supply and contracting outfit since its founding, accumulating a 2.8-star rating across 19 customer reviews. The business maintains a retail showroom and distribution operation in the city, serving homeowners, DIY installers, and fellow HVAC contractors across Los Angeles and surrounding communities. Their weekday and Saturday schedule runs 9 AM to 6 PM, with Sunday closures limiting weekend access. While the company carries a moderate online rating, a subset of reviewers praise their inventory depth and customer treatment, suggesting a bifurcated reputation among different customer segments seeking parts versus full installation services.

What distinguishes Coolmart Group from manyLos Angeles competitors is its specialized focus on LG-brand air conditioning units and components, positioning the business as a supply hub for both professionals and homeowners tackling self-installed setups. Several reviewers note the team's Korean-language capability as a practical advantage for Korean-speaking customers navigating complex technical purchases. The combination of a physical showroom, contractor-friendly parts access, and multilingual staff creates a rare hybrid model that blends retail convenience with trade expertise under one roof in the LA market.

Named technicians emerge rarely in reviews, but two recent customers highlight specific interactions worth noting. Steven Suh describes recurring visits for his employer, praising staff who accommodated advance preparation requests and treated him with consistent respect across multiple transactions. Jeremy K recounts an in-person visit where the reception staff wrapped his purchased part in protective foam and provided careful handling instructions for his journey home, turning a potentially tense language-barrier moment into a positive exchange.

What Customers Say

Three of four detailed reviews praise staff helpfulness despite language differences, while the lone negative review centers on warranty disputes following a self-installed unit failure. Positive reviewers specifically commend the kindness of individual employees and the condition of purchased parts.

Working Hours

SundayClosed
Monday9 AM–6 PM
Tuesday9 AM–6 PM
Wednesday9 AM–6 PM
ThursdayToday9 AM–6 PM
Friday9 AM–6 PM
Saturday9 AM–6 PM

Services

LG Air Conditioner Parts Supply

Retail distribution of LG split-system components, compressors, fans, and replacement parts for contractors and DIY installers.

DIY Split System Consultation

Guided advice for homeowners purchasing self-installed mini-split units, including compatibility assessment and installation considerations.

HVAC Contractor Supply

Trade accounts and parts procurement for licensed HVAC contractors requiring reliable component sourcing in the Los Angeles market.

Showroom Parts Pickup

In-person selection and purchase of air conditioning components with protective packaging and handling guidance for transport.

Multilingual Customer Assistance

Korean-speaking staff available to assist customers navigating technical purchases and troubleshooting discussions.

Frequently Asked Questions