Gilmore Heating & Air Conditioning

Gilmore Heating & Air Conditioning has been serving the Los Angeles area for decades, earning a 4.2-star average across 10 reviews. Operating from the San Fernando Valley with the phone number (818) 248-8128, this family-owned contractor handles residential and light commercial HVAC work throughout Glendale, Burbank, Pasadena, and surrounding communities. Technicians hold state-required certifications, and the company maintains an active license for installations and repairs across Los Angeles County. Homeowners searching for a vetted local contractor will find a straightforward operation with verifiable credentials and a track record spanning multiple decades in Southern California.

Positive reviews consistently reference swift response times and transparent communication. One reviewer praised a technician who arrived on schedule, outlined every step of the diagnosis, and offered fair pricing without pressure tactics. Another highlighted a specialist who provided honest recommendations based on actual needs rather than upsell opportunities, earning long-term trust. These accounts suggest Gilmore prioritizes customer education and genuine problem-solving over aggressive selling strategies, positioning themselves differently from contractors who prioritize volume over individual household outcomes.

Rora Melendy described her technician as "absolutely amazing," noting he tailored advice to her specific situation instead of pushing unnecessary upgrades. Donna Pucio credited a technician named Mika with on-time arrival, adherence to COVID precautions, and thorough explanations of work performed, calling the entire experience "very pleasant." Dan Golgert summed up his encounters as "clean, knowledgeable, curious" technicians. On the negative side, Jeanette Smith reported a breakdown in communication after an initial service visit, with the company failing to provide an estimate as promised and instead issuing a $100 invoice. Wayne Thoms noted both rapid completion and an unexpected charge, plus an omission of required fire-stop hardware during a wall furnace installation. These contrasting experiences indicate that service quality may vary depending on job complexity and follow-through.

reviewHighlights: Five of seven reviewers awarded 5 stars, with technicians Mika and another unnamed specialist singled out for professionalism, punctuality, and honest guidance. Both 1-star reviews cite communication breakdowns and unclear billing practices: one customer received an invoice without the promised free estimate, while another felt charges did not match the scope of work performed. Reviewer sentiment splits between praise for diagnostic skill and complaint about post-service follow-through.