Heating and Air Conditioning

Heating and Air Conditioning operates from Los Angeles with extended seven-day hours from 8 AM to 8 PM, serving customers across neighborhoods that span the greater metro area. With a 3.6-star average across nine reviews, the company has attracted both praise for dependability and pointed criticism regarding responsiveness. Recent customer feedback ranges from high commendation for attentive service to frustration over missed callbacks and unreturned inquiries about supplies. Reviewers note a mix of professional courtesy alongside concerns about communication gaps that prospective clients should weigh when evaluating whether to engage this contractor.

Customer reviews reveal specific strengths worth noting. Mike S specifically references finding hard-to-source ductwork parts that other suppliers lacked, suggesting the operation maintains inventory depth for non-standard components. Les Lesperance reported helpful guidance when specific items were out of stock, directing him toward alternatives. However, multiple reviewers describe being unable to complete basic transactions such as ordering registers despite repeated outreach attempts, leaving questions about order fulfillment processes or staffing levels during peak demand periods.

Two distinctly positive experiences stand out among the mixed feedback. Les Lesperance described a scenario where urgent assistance was needed and the team responded with speed and courtesy, navigating a frustrating situation with patience even when the exact needed part was temporarily unavailable. Mike S has become a repeat customer specifically because of the ductwork inventory, returning regularly rather than searching elsewhere. Both reviewers emphasize the value of finding someone who could actually solve their problem rather than simply scheduling a future appointment.