Los Angeles Heating and Air Conditioning

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About Los Angeles Heating and Air Conditioning
Los Angeles Heating and Air Conditioning operates in California's largest metro area, maintaining extended weekday hours from 8 AM to 8 PM and weekend availability from 9 AM to 5 PM across Glendale, Burbank, and Santa Monica. With nine verified customer reviews generating a 2.1-star average rating, the contractor serves both residential households and light commercial properties. The low aggregate rating reflects persistent challenges in customer relations, though technical competence appears solid based on favorable feedback from repeat or referred clients.
The company offers weekday evening appointments uncommon among competitors, accommodating schedules of working professionals and families. Weekend service windows provide flexibility for urgent matters that cannot wait until Monday. Without a web presence, prospective clients rely on direct inquiry to confirm specific equipment expertise or brand certifications. This operational structure suits homeowners seeking accessible scheduling over digital marketing sophistication.
Kelvin Situ awarded five stars, citing great product and service in a succinct endorsement that stands apart from repeated complaints elsewhere. Paul Wiley described an interaction as highly unfriendly and combative, noting the technician failed to listen before speaking and displayed very poor communication skills, characterizing the experience as feeling dismissed despite needing assistance. Karla Delgado and James Yoo independently echoed the unfriendliness theme, with Delgado labeling the experience horrible and warning others not to waste time. These conflicting accounts reveal communication consistency as a decisive factor in customer satisfaction.
What Customers Say
Three of four named reviewers, Paul Wiley, Karla Delgado, and James Yoo, explicitly describe unfriendly or dismissive interactions, while Kelvin Situ awards five stars for great product and service. The stark divide between technical praise and relational criticism suggests the outcome of a service call may depend heavily on which team member handles the dispatch and how homeowners communicate their needs during initial contact.
Working Hours
| SundayToday | 9 AM–5 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 9 AM–5 PM |
Services
Air Conditioning Installation
New cooling system installation for residential and light commercial applications using standard HVAC brands.
AC Repair and Maintenance
Diagnostics, component replacement, and seasonal tune-ups to restore or maintain cooling performance.
Heating System Service
Furnace and heat pump repair, maintenance, and replacement for winter readiness in Los Angeles winters.
Emergency Service Calls
After-hours and weekend response for urgent failures requiring immediate attention before business reopening.
System Inspections and Estimates
Pre-purchase evaluations and written quotes for equipment replacement or major system upgrades.