Nice and Cool Inc.

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About Nice and Cool Inc.
Nice and Cool Inc. operates as an HVAC contractor serving Los Angeles area homeowners from a physical location in the city. The business holds a 4.7-star average rating drawn from 45 customer reviews, indicating generally positive service reception among its client base. Operating hours span Monday through Thursday from 7 AM to 5 PM, Friday extended until 7 PM, and Saturday mornings from 8 AM to noon, with Sunday service unavailable. Prospective clients can reach the office by calling (855) 642-3626 during posted business hours.
Without access to the company website, specific brand partnerships, specialty certifications, or unique service offerings cannot be verified from online sources. The absence of publicly available website text limits the ability to confirm dealer designations, equipment guarantees, or rebate programs that might differentiate this contractor from competing HVAC businesses in the Los Angeles market.
Customer review narratives reveal distinct service experiences. One reviewer credits a technician named Eli with identifying a simple wire disconnection that two prior companies missed, avoiding a $13,000 replacement cost. Conversely, other reviewers describe disputes over diagnostic fee application toward repair costs and installation challenges with heat pump systems that reportedly remained unresolved after multiple service attempts. These contrasting accounts suggest service quality may vary depending on the specific technician assigned and the nature of the HVAC issue presented.
What Customers Say
Four reviewers specifically mention service calls involving heat pump systems, with mixed outcomes on resolution. Positive reviews cite technician skill in diagnostic assessment and honest pricing, while negative reviews reference billing disputes and incomplete warranty registration. The 4.7-star average from 45 reviews indicates overall satisfaction, though customer experiences appear to diverge significantly based on individual job complexity.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–7 PM |
| Saturday | 8 AM–12 PM |
Services
Heat Pump Installation
Installation of split system heat pumps including new ductwork integration, though one reviewer reported registration and performance issues post-install.
Heat Pump Repair
Diagnostic and repair services for heat pump systems, with at least one reviewer citing parts availability challenges.
AC Repair
Air conditioning repair services addressing condenser and cooling system failures.
System Diagnostics
Diagnostic assessments to identify HVAC issues, with a $150 diagnostic fee noted in reviews.
System Replacement
Complete HVAC system replacement when repair is not feasible, with one reviewer citing a $13,000 replacement quote.