Old Towne Plumbing

Old Towne Plumbing has served Los Angeles and Orange County since 1990, earning a 4.3-star average across 12 reviews. Owner Carl Shields heads a team of licensed technicians handling both plumbing and A/C work for homeowners. Customer loyalty runs deep; one reviewer reports working with the crew since 1990. The company holds general plumbing credentials recognized throughout California and welcomes both routine maintenance calls and larger retrofit projects.

What distinguishes this crew is a willingness to solve problems before billing a homeowner. When Jason McCarty described his water heater symptoms via text and sent photos, the team walked him through troubleshooting steps until he fixed it himself and declined his payment. That diagnostic patience pairs with competitive pricing on major replacements. Ray Mclure notes a recent full A/C and heater installation cost substantially less than three competing bids. Ben Shamoon credits Carl Shields with sourcing and installing a new cooling system that outperformed other quotes he collected.

Specific technicians show up repeatedly in positive reviews. Ralphy and Aaron arrived the same afternoon when Pamela Brunton's kitchen flooded from a cracked pipe, cleaned up the mess, and completed the repair with what she describes as professionalism beyond expectation. Carl Shields personally assessed Ben Shamoon's aging cooling system and outlined a replacement path that made financial sense compared to other proposals. Ray Mclure's whole-home heater and A/C swap installed smoothly across a single day.