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Claim This BusinessPacific Coast Heating and Air delivers AC repair and new system installation across Los Angeles, building a reputation through 183 verified customer reviews that produce a 4.9-star average rating. The company's service area covers the greater LA metro, where summer heat waves make reliable cooling essential for both homes and offices. Craig and Anthony lead service calls, while installation teams handle complete replacements including specialty work like asbestos removal.
Pacific Coast Heating and Air distinguishes itself by performing all work in-house rather than using subcontractors, a point multiple reviewers emphasize, noting technicians actually complete repairs rather than acting as middlemen. Same-day service availability stands out, with one reviewer describing how a morning call produced a technician appointment that afternoon and a completed repair within hours. The company also handles comprehensive system replacements involving ducting work and environmental remediation.
Customer stories from reviews illustrate the company's approach. For Madison Lee, Craig arrived within three hours of her morning call and had her heater reprogrammed and operational by 2pm the same day. Maciej Szkodzinski praised Anthony for diagnosing his AC issue in minutes, retrieving parts from the service truck, and restoring cooling without multiple visits. Philip Alford's review detailed a full replacement where Craig provided multiple estimate options and the installation team completed all work in one day, including coordinating asbestos removal and proper cleanup.
Of 7 readable reviews, 5 award perfect 5-star ratings while citing fast response times, same-day repairs, and technician expertise. One 4-star review notes a billing discrepancy regarding a promised service call credit that did not appear. Reviewers consistently name specific technicians, Craig, Anthony, and installation crew members Jose, Jaime, and Hector, demonstrating familiarity with team members rather than generic company contact.
Diagnostic services and repairs for all major AC brands, with parts available for on-site fixes.
Heating system diagnostics, reprogramming, and preventive maintenance to restore function.
Complete AC and heating system installation including equipment selection and professional setup.
Custom ductwork design and installation for new construction or replacement projects.
Coordination with licensed asbestos abatement during system replacement projects.
Multi-unit system service for office spaces and commercial properties.