
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Quality Master Heating & Air Conditioning
Quality Master Heating & Air Conditioning operates from Glendale, Calabasas, and Woodland Hills, serving Los Angeles homeowners across more than a dozen neighborhoods including Sherman Oaks, North Hollywood, and Encino. With a perfect 5-star average across 21 verified reviews, the company has earned a reputation for honest assessments and no-unnecessary-work recommendations. Their Monday through Saturday schedule runs 7am to 10pm, with Sunday availability from 8am to 11pm, accommodating emergency calls that other contractors turn away.
What separates this team from volume-focused competitors is their commitment to honest, transparent service. Multiple reviewers specifically note that technicians refused payment for simple fixes, preferring to build trust over collecting fees. The company stocks an unusually broad inventory of parts across major brands, enabling same-day repairs that eliminate waiting for components to arrive. For Glendale and Burbank residents especially, their coverage of both heating and cooling systems means a single relationship covers every season.
Mike from Quality Master impressed Ignace J during a Sunday evening inquiry by arriving the next day for a free assessment, diagnosing a simple filter-box issue, and declining payment even when tipped. During the July heat wave, Amie Jordan contacted ten other companies without success; Quality Master sent Simon the same day, and he identified a frozen compressor caused by three years without a filter replacement in under ten minutes. Simon consistently earns praise for explaining all repair options patiently rather than pushing replacements, a pattern reviewers describe as refreshing compared to typical contractor behavior.
What Customers Say
Seven reviewers highlight same-day or next-day service availability, with four explicitly naming emergencies handled on Sundays or during peak demand periods. Technicians Simon and Mike together receive mentions across six reviews, earning commendations for honesty, patience during explanations, and refusing payment for simple repairs.
Services
AC Repair & Maintenance
Diagnostic visits, refrigerant handling, and component replacement for cooling systems that fail during high-heat demand.
Furnace & Heating System Repair
Same-day diagnosis and repair for gas furnaces, including ignition systems, heat exchangers, and blower assemblies.
Heat Pump Installation & Service
Year-round heating and cooling solutions using heat pump technology, appropriate for Southern California mild winters.
Ductless HVAC Systems
Mini-split installations for homes without existing ductwork or for targeted zone control in specific rooms.
Indoor Air Quality Solutions
Air filtration upgrades, purification systems, and ventilation improvements targeting allergens and particulate buildup.
Preventive Maintenance Inspections
Seasonal checkups designed to catch failing components before emergency breakdowns occur during peak temperature months.