Rick’s heating and air-conditioning

Rick's Heating and Air-Conditioning operates as an air conditioning repair service based in Los Angeles, California. With a 3.0-star average rating drawn from two client reviews, the company represents a smaller operation in a market saturated with larger contracting firms. Rick himself appears to manage service calls directly, handling everything from initial diagnostics through completion. The two documented reviews provide a sharply divided picture: one client praised prompt resolution and professional demeanor, while another reported frustration with customer service and interpersonal interactions.

Given the absence of a company website or detailed service documentation, concrete details about brand partnerships, specialized certifications, or specific repair warranties remain unavailable. Clients evaluating this contractor should seek direct clarification regarding equipment brands serviced, warranty coverage on completed repairs, and any service-area restrictions before booking.

Reviewers have flagged specific technician experiences worth noting. Sandi Bothwick reported an AC failure spanning the first two weeks of June before Rick arrived, diagnosed the system, and completed the repair in under one hour. She cited his professionalism, efficiency, and proactive communication regarding arrival timing as standout qualities. In contrast, reviewers Moody and Kate Hebaish described encountering a negative attitude and poor customer service during their interaction, suggesting service quality may vary depending on the nature of the job or individual circumstances.