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Claim This BusinessAbout Serve Rite Plumbing and Rooter Inc
Serve Rite Plumbing and Rooter Inc has earned a 4.9-star rating across 149 reviews in the Los Angeles area, positioning themselves among the most consistently rated plumbing companies in the region. Specializing in both residential and light commercial work, the company dispatches licensed technicians to neighborhoods across the LA metro including Santa Monica, Pasadena, Glendale, Burbank, and surrounding communities. Property owners turn to Serve Rite for everything from routine drain cleaning to complex water heater replacements, citing their professionalism and attention to detail as reasons to keep the number saved in their contacts long after the first call.
Customers across the reviews repeatedly reference a level of service that goes beyond simply fixing the immediate problem. Technician Chris receives personal callouts from multiple clients for taking time to walk homeowners through maintenance steps during the visit, not just completing the repair and leaving. One reviewer noted Chris recommended ways to prevent future slow drains rather than simply clearing the current blockage. This educational approach, combined with fair and transparent pricing, explains why so many reviewers describe the experience as exceeding expectations for a typical plumbing call.
The company's ability to secure next-day appointments sets them apart when plumbing problems escalate. One homeowner described calling after receiving a seven-day window from a competitor and getting scheduled within 24 hours by Serve Rite. Another review details technician Chris installing rear stabilizing blocks beneath a water heater to ensure proper clearance from nearby walls, a detail that required problem-solving rather than a standard replacement. A third client praised Chris for arriving promptly to address an outside leak and making certain the work was completed correctly before departing. These scenarios illustrate why repeat customers continue to choose Serve Rite for plumbing needs across Los Angeles neighborhoods.
What Customers Say
Of 149 reviews, the overwhelming majority award 5 stars and specifically name technician Chris for his communication, punctuality, and thoroughness. Four reviewers highlight emergency or same-day response as a defining feature of their experience. Negative feedback is rare and when present tends to reference wait times rather than work quality.
Services
Drain Cleaning and Clearing
Hydro-jetting and cable snaking to restore flow in kitchen, bathroom, and main sewer lines. Chris identified and resolved slow drains while advising homeowners on prevention.
Water Heater Installation and Repair
Standard and tankless units including rear-block stabilization, expansion tank setup, and gas line modifications. Technicians ensured code-compliant clearance from walls.
Toilet and Fixture Installation
New toilet fitting, flange repair, and flush mechanism upgrades. One reviewer praised efficient same-visit installation without disrupting daily routines.
Emergency Leak Detection and Repair
Rapid response for inside and outside leaks. Laura Lopez described Chris arriving promptly to stop an exterior water leak and verifying complete resolution.
Water Softener and Treatment Systems
Whole-home water softening units installed by licensed technicians with next-day turnaround from quote to completion.
Sewer Line and Rooter Services
Camera inspection, hydro-jetting, and root removal for main sewer lines serving residential properties across Los Angeles neighborhoods.