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Claim This BusinessTrue Balance Heating and Air Conditioning operates from Los Angeles, California, holding a 4.6-star rating derived from seven client reviews. The company specializes in air conditioning repair and related heating and cooling services for residential and commercial customers throughout the Los Angeles metropolitan area. This locally operated contractor has built its reputation by handling both routine maintenance and more involved system replacements, earning commendations for responsiveness and technical competency.
What distinguishes True Balance from many competitors is the team's demonstrated ability to manage sophisticated mini-split system projects. Multiple reviewers specifically highlight the successful installation of multiple unique mini-split configurations, a specialty that requires precise engineering and coordination. The company receives consistent praise for fair pricing structures and clear communication throughout service engagements, qualities that homeowners particularly value when navigating complex HVAC upgrades or urgent repair situations.
Reviewers repeatedly call out technician Alex by name for his professionalism and follow-through. When one homeowner faced a complicated multi-unit mini-split installation involving several specialists, Alex coordinated the team and personally returned to address post-installation issues. Another reviewer describes how Alex and his crew worked respectfully through a twenty-year-old system that now performs better than ever. However, one negative experience during a heat wave involved delayed arrival, minimal diagnostic effort, and a substantial quote without resolution, highlighting that service consistency can vary even within the same company.
Six of seven reviewers awarded five stars, with Alex as the technician most frequently named in positive contexts for his professionalism, reliability, and skilled repairs. One two-star review describes a heat-wave service call marked by late arrival and inadequate troubleshooting, leaving the customer without a functional fix. Positive reviewers emphasize fair pricing, respect for the home, and systems performing beyond prior capabilities.
| Sunday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Expert installation of ductless mini-split configurations, including multi-unit setups requiring coordination across different zones.
Diagnostic assessment and repair services for residential and light commercial cooling systems experiencing performance issues.
Rapid response availability for urgent heating and cooling failures, particularly critical during extreme weather conditions.
System evaluations and tune-ups designed to extend equipment lifespan and maintain efficient operation throughout the year.
Inspection and repair coverage for heat pump and traditional heating components during cooler seasons.