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About Twister Heating & Air
Twister Heating & Air operates as a licensed air conditioning contractor serving Burbank and the broader Los Angeles metro area. The company holds California contractor license #982337 and has accumulated a 4.2-star rating across five verified client reviews. This rating reflects a client base that appreciates the team's methodical approach to diagnostics and transparent pricing structures, with several reviewers noting that every line item on their invoice was clearly explained before work commenced.
The contractor distinguishes itself through a focus on right-sizing equipment rather than simply recommending the largest system. Their website emphasizes that an oversized AC unit increases electricity costs and accelerates component wear, a message that resonates with California homeowners facing rising energy bills. They offer ongoing maintenance agreements designed to preserve equipment efficiency, and their service portfolio covers air conditioners, furnaces, thermostats, and air cleaning systems. The team also addresses common efficiency killers including low airflow, refrigerant charge imbalances, and duct leakage.
Client feedback highlights technician Guillermo by name, with one reviewer crediting him for accurately diagnosing a problem and completing the repair in what they described as a jiffy. Another reviewer referenced working with the same technician for a new AC and heater installation, praising the meticulous nature of the work. Customer service representative Linda was mentioned for her informative communication and reasonable pricing. A contrasting experience from one reviewer noted a heater failure within four hours of service and difficulty reaching the office for follow-up.
What Customers Say
Three of five reviewers awarded five stars, praising the technician Guillermo and customer service rep Linda for clear communication and fair pricing. The two remaining reviews are split between a four-star and a one-star rating, with the negative review citing a heater failure shortly after service and challenges with callback responsiveness.
Services
AC Repair & Maintenance
Diagnosing refrigerant issues, cleaning condenser coils, checking airflow, and performing seasonal tune-ups.
Furnace Installation & Repair
Installing new heating units, troubleshooting ignition problems, and ensuring proper gas connection safety.
Thermostat Services
Installing programmable and smart thermostats, programming setback schedules, and calibrating temperature sensors.
Ductwork Evaluation
Testing for leaks, sealing duct connections, and assessing airflow distribution across rooms.
Air Cleaner Installation
Recommending and installing indoor air quality equipment to reduce allergens and particulate matter.
System Sizing Consultation
Calculating cooling load to recommend right-sized equipment and prevent oversizing problems.
Emergency Service
Same-day response for heating or cooling failures, particularly during extreme weather events.