Water Heater Pros

Water Heater Pros operates from Los Angeles, California, serving residential customers across the greater metro area with a focused specialization in water heater sales, installation, and repair. With 65 verified reviews generating a 4.9-star average, the company has earned a reputation built on technical precision and responsive service. Homeowners can reach the team at (310) 706-5120 to schedule appointments for tankless and traditional storage-tank systems alike.

What distinguishes Water Heater Pros from general plumbers is its dedicated expertise with tankless water heater technology. Several reviews specifically reference Navien and Noritz tankless units, suggesting strong relationships with those manufacturers. Technician Ryan demonstrated a critical skill when he detected a gas leak that a previous service company overlooked entirely, a safety issue that could have resulted in serious consequences. Multiple reviewers highlighted emergency response capabilities, noting same-day arrivals and temporary fixes that kept households functional overnight while awaiting full repairs or replacements.

Customer testimonials repeatedly name individual technicians who went beyond standard expectations. Ryan arrived the same day Yuriko called, diagnosed both a malfunctioning Noritz tankless unit and an undetected gas leak, then returned the next morning to install a new Navien system. Jose guided Mark and Wendy Howard through troubleshooting steps over the phone and got their tankless unit operational again without an in-person visit. When Sylvia needed a replacement, Ryan explained tankless technology in detail and completed the installation with Adrian on schedule, earning her recommendation over other estimates she had collected.