Castillo Heating & Air Conditioning, Inc

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Claim This BusinessAbout Castillo Heating & Air Conditioning, Inc
Castillo Heating & Air Conditioning, Inc delivers climate control solutions to homeowners in Menifee, California. The company holds a 4.9-star rating across 578 customer reviews, reflecting consistent service quality in a region where summer temperatures regularly push cooling systems to their limits. Operating hours span Monday through Friday from 8 AM to 5 PM, the business provides scheduled maintenance, system replacements, and diagnostic services for residential heating and air conditioning units. No information regarding founding year or license number appears in available business records.
The company has installed Trane heating and cooling systems for multiple clients, with customers noting access to 48-month interest-free financing options and assistance navigating utility rebate programs. Reviewers described the team as trustworthy and experienced, with particular mention of thorough information gathering before recommending solutions. A reviewer referenced follow-up service provided at no cost six months after an installation when connectivity issues arose with a wall-mounted control unit. The business appears to prioritize customer education, with one reviewer noting clear explanations of system problems and proposed remedies.
Multiple reviewers specifically named technicians who handled their projects. Arturo was identified as a technician who provided friendly service and upfront pricing discussions. Art was described as knowledgeable and patient in explaining diagnostic findings, quickly identifying the probable cause of an air conditioning failure and recommending warranty coverage. A reviewer mentioned Art, Arturo, and Ben as team members who completed a full system replacement over two days, with the crew returning to resolve a WiFi connectivity issue without additional charges. These named encounters illustrate the hands-on approach customers experience when working with this contractor.
What Customers Say
All five-star reviews praise specific technicians, with Art, Arturo, and Teresa named across multiple accounts for their professionalism and follow-through. Customers consistently mention honest communication, budget-conscious recommendations, and post-installation support that resolved connectivity issues at no extra cost.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| WednesdayToday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Air Conditioning Repair & Maintenance
Diagnostic services, tune-ups, and repair for residential cooling systems including same-day response for system failures.
Heating System Installation & Repair
Installation of new heating systems and repairs for existing units, with expertise in heat pump technology.
System Replacement
Complete HVAC system replacement for aging units over 20 years old, with professional removal and new equipment installation.
Indoor Air Quality Assessment
Home air conditioning evaluations to identify performance issues and recommend solutions.
Financing & Rebate Assistance
Help with 48-month interest-free financing applications and utility rebate program navigation.
Post-Installation Support
Follow-up service for connectivity issues and system adjustments after initial installation, provided at no additional cost.