The Westin San Francisco Airport
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About The Westin San Francisco Airport
The Westin San Francisco Airport sits in Millbrae, California, just minutes from San Francisco International Airport. This Marriott property has earned 4.1 stars across 3,387 reviews, making it a well-established option for travelers needing convenient airport access. The hotel provides a complimentary shuttle service connecting guests directly to the terminal, eliminating transportation concerns upon arrival or departure.
What distinguishes this property is its integration within the Marriott ecosystem. Guests with Titanium Marriott status receive room upgrades to one-bedroom executive suites, a benefit several reviewers highlighted during their stays. The hotel houses a Starbucks in the lobby where guests can place mobile orders through the app, a convenience mentioned repeatedly in positive feedback. Additionally, guests can access the adjacent Aloft hotel's cocktail bar without leaving the premises, providing an extended lounge and dining option beyond the single on-site restaurant.
Reviewers have called out specific team members who shaped their stays. Tim at the restaurant received particular praise for adding a thoughtful, engaging touch to the evening dining experience. One family noted a crib was delivered within 10-15 minutes of requesting it between queen beds, demonstrating responsive service. However, some guests reported maintenance gaps, including unclean elevator spills and hallway trash that persisted during their visits, alongside frustration with expensive daily parking fees reaching $50.
What Customers Say
Most positive reviews cite the convenient airport location, complimentary shuttle, and friendly staff like Tim from the restaurant. Negative feedback centers on expensive parking ($50 daily), occasional cleanliness oversights in common areas, and staff perceived as less accommodating compared to other Westin properties.
Services
Guest Accommodations
Well-maintained rooms with comfortable beds and fresh pillows, including one-bedroom executive suites.
Airport Shuttle
Complimentary shuttle service transporting guests to and from the San Francisco Airport terminal.
On-Site Dining
Restaurant on the first floor serving dinner with a limited but satisfactory menu.
Starbucks in Lobby
Coffee shop allowing mobile orders through the Starbucks app for quick pickup.
Cocktail Bar Access
Guests can access the adjacent Aloft hotel's bar with drinks and appetizers.
Event or Meeting Space
Conference and meeting facilities available for business travelers.