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Claim This Business1st Choice Heating & Air Conditioning, Inc. was founded in Mission Viejo and has built a perfect 5-star rating across 973 homeowner reviews over its years of operation. The company holds state licensing and serves residential clients throughout Orange County, including Mission Viejo, Lake Forest, Laguna Niguel, Rancho Santa Margarita, Irvine, and neighboring cities. Technicians arrive in branded vehicles, use advanced diagnostic tools, and provide transparent estimates before starting any work.
As a Lennox Premier Dealer and recipient of the Lennox Centurion Award, 1st Choice offers factory-backed installations and repairs on the complete Lennox product line, including furnaces, heat pumps, air conditioners, mini-split systems, and indoor air quality solutions. The company promotes utility rebate programs worth up to $1,800 on qualifying system installations and provides 12-month financing with no payments or interest for qualified buyers. Their annual maintenance program helps homeowners protect their investment and prevent costly breakdowns.
Customer reviews consistently mention specific technicians who delivered exceptional service. Jeff earned high praise for arriving on time, sending appointment confirmations, and quickly diagnosing an AC issue on a first-time customer's system. Another reviewer reported that a technician correctly identified a furnace noise problem by testing the air intake and installing a muffler, solving an issue two previous companies could not resolve. A Sunday emergency brought a team that provided troubleshooting tips while arranging next-day service, impressing a homeowner with their responsiveness and thoroughness.
Customers consistently praise rapid communication (texts/calls to confirm appointments) and technicians who explain diagnostic results. Several reviewers name technicians—John, Anthony, Jeff, and Luke—highlighting punctual arrivals, professional vans, and fixes ranging from muffler installation to refrigerant diagnostics. Multiple accounts reference helpful weekend or next-day service and reasonable pricing compared with other quotes.
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Same-day AC repair, new system installation, diagnostic troubleshooting, and replacement for aging or frequently failing equipment.
Furnace diagnostics, repair of ignitions, heat exchangers, and blower motors; full furnace replacement with Lennox systems.
Heat pump repair, installation, and maintenance for year-round heating and cooling efficiency in Orange County homes.
Lennox air filtration, ventilation systems, humidifiers, and dehumidifiers to improve home air quality.
Scheduled preventive maintenance visits to keep HVAC systems running optimally and catch issues before they become costly repairs.
Advanced diagnostic tools measure refrigerant levels, system health, and efficiency; technicians explain results with data homeowners can verify.