American Refrigeration Supplies Inc (ARS)

American Refrigeration Supplies Inc (ARS) operates as a wholesale HVAC and refrigeration parts distributor with roots dating back to 1940, when the company was established in Phoenix, Arizona. Headquartered at 2632 E Chambers St. in Phoenix, ARS has expanded to 33 branch locations across seven states, including Modesto, California. The Modesto branch can be reached at (209) 523-3288 and is open Monday through Friday from 7 AM to 5 PM. With an average rating of 3.0 stars from four customer reviews, ARS primarily serves licensed contractors and qualified service technicians, supplying them with refrigeration, air conditioning, heating parts, equipment, and supplies. The company carries products across multiple categories including HVAC systems, refrigeration components, controls, filtration, food service equipment, and tools.

What distinguishes ARS from typical HVAC service companies is its role as a wholesale distributor rather than a residential service provider. The company maintains an extensive inventory of quality parts from major brands at fair prices, supported by a knowledgeable customer service team. With 85 years of industry experience, ARS positions itself as a go-to source for equipment, parts, and supplies, though prospective customers should note that ARS serves primarily licensed contractors rather than homeowners seeking direct repair services. The company also operates an online catalog and maintains 33 locations nationwide to serve its professional customer base.

The customer review data reveals mixed experiences that warrant attention. Cara Sandoval recounted a experience where a service technician made multiple visits to address a dishwasher issue, ultimately leaving the appliance and a garbage disposal inoperable. Ivy Ab described an instance of being treated disrespectfully by a staff member and feeling dismissed despite holding business credentials. These reviews suggest that customer service consistency varies, and the company's contractor-focused model may not align with all homeowner expectations.