Sears Appliance Repair

Sears Appliance Repair operates as an appliance repair service based in Modesto, California, serving the surrounding Central Valley communities. With a rating of 4.2 stars across 119 customer reviews, the business offers repair services for major household appliances including washers, refrigerators, and dishwashers. The company maintains extended service hours from 4 AM to 8 PM daily, providing flexibility for homeowners with busy schedules. Technicians employed by the service handle repair requests throughout Modesto and nearby areas, responding to both routine maintenance needs and urgent repair situations.

What distinguishes this service provider is the direct connection to Sears as a national brand, which enables access to OEM parts and specialized diagnostic expertise for appliances purchased through Sears retail channels. Reviewers specifically note technicians were able to locate parts locally for certain repairs, reducing wait times for common issues. The service handles multiple appliance categories including front-load washers, refrigerators, and dishwashers, though the website does not list specific brand partnerships or certification credentials beyond the Sears brand affiliation.

Customer reviews highlight specific technician experiences that demonstrate the range of service outcomes. Ben receives consistent praise across multiple reviews for thorough diagnostic work, keeping homeowners informed throughout the repair process, and seeking cost-effective parts solutions. One reviewer describes how Ben diagnosed a refrigerator issue and searched for the cheapest available parts option. Another reviewer notes a technician diagnosed a washer problem quickly, found the needed part locally, and returned the following day to complete the repair. However, negative reviews describe significant delays, with one homeowner reporting a three-month repair process involving eight service calls and multiple no-shows, while another noted difficulty reaching human support due to automated phone systems.