Empire Appliance Services

Empire Appliance Services operates as an appliance repair provider in Moreno Valley, California, delivering repair solutions across major household brands. The business maintains a 3.9-star rating drawn from seven customer reviews, with service availability spanning Monday through Saturday on a 24-hour basis. Technicians serve homeowners throughout the Moreno Valley region, responding to emergency repair requests for washers, dryers, dishwashers, and cooling systems. The company operates without a public-facing website, meaning new clients often connect through word-of-mouth referrals or home warranty networks.

What distinguishes Empire Appliance from standard appliance repair shops is their commitment to flexible scheduling and responsive service windows. A reviewer detailed how a technician arrived within twenty minutes of the scheduled time, completing a repair efficiently upon arrival. Another reviewer specifically praised the team's willingness to work around the customer's availability, accommodating a same-day appointment request despite the service being requested outside normal business hours. The combination of 24-hour availability and demonstrated scheduling flexibility positions the company as an option for homeowners facing unexpected appliance failures.

Customer experiences reveal mixed but informative service patterns. One reviewer described technician Chris arriving the day after a heat wave-related AC failure, providing reliable and honest service without unnecessary recommendations. Another detailed a dishwasher repair where the technician explained each step of the process and completed the work at a reasonable cost. However, two reviewers documented significant frustrations: a no-show appointment that left a voicemail box completely full, and a repair quote that prompted the homeowner to source and install parts independently after the business lacked inventory. These contrasting accounts suggest service quality may vary based on specific appointment circumstances.