EMT-HVAC

EMT-HVAC operates as a residential heating and cooling specialist serving Murrieta and the greater Riverside County region. The business is owner-operated by Ernest Thompson, a veteran who brings military service experience to his HVAC trade. With a 5.0-star rating across 316 customer reviews, the company has established itself as a trusted name for homeowners needing AC repairs, heater service, and system maintenance. Operating hours run seven days per week from 7 AM to 7 PM, allowing flexibility for residents of Murrieta, Temecula, and surrounding communities to schedule service when they need it most.

What distinguishes this contractor from competitors is Ernest Thompson's hands-on approach to every service call. Rather than dispatching junior technicians, the owner performs diagnostics himself, identifying problems accurately the first time. Multiple reviewers highlight his willingness to contact equipment manufacturers directly to manage warranty claims, saving homeowners time and paperwork. His background in military service translates to disciplined, efficient workmanship with transparent pricing and no unnecessary upselling. Reviewers consistently describe the experience as stress-free with costs revealed upfront before any repair begins.

Customer scenarios reveal the depth of service provided. When Adrian U's AC developed a coil leak, Ernest performed a thorough diagnostic, explained the issue clearly, and then took the unusual step of contacting the manufacturer himself to handle the warranty claim. D M Hetzel contacted the business on a Sunday evening about a heater that would not stay on, and Ernest answered personally, arriving the next morning and completing the repair in under 30 minutes. Joshua Paniagua noted Ernest's honesty when helping restore heat for his family, preventing exploitation by avoiding unnecessary replacements after a previous company attempted upselling.