Gillett Refrigeration and Air Conditioning Inc.
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About Gillett Refrigeration and Air Conditioning Inc.
Gillett Refrigeration and Air Conditioning Inc. operates as an air conditioning contractor based in National City, California. The business holds a rating of 3.0 stars across 4 customer reviews, providing refrigeration, air conditioning, and water maker services. The company specializes in marine applications, serving sail boats, mega yachts, and vessels in between. Emergency repair, replacement, and warranty services are available. The contractor maintains a web presence including Facebook for customer engagement.
The business operates as a Webasto dealer, focusing on marine refrigeration and air conditioning systems. This specialization in boat-specific climate control sets them apart from standard residential HVAC contractors. Their service offerings extend beyond traditional HVAC to include water makers, addressing a specific niche for maritime customers requiring fresh water generation capabilities at sea.
Customer experiences with Gillett Refrigeration reveal mixed outcomes. David Grimes describes the team as the best at what they do, noting professional and prompt service. Robert Alexander echoes this sentiment, characterizing the work as good. However, Captain Kim Brady reports a significant concern involving a $7500 purchase with no tracking number provided and no refund after non-delivery. Additionally, danno describes difficulty scheduling appointments, citing multiple unanswered calls and messages. These contrasting experiences suggest service quality may vary by job type and timing.
What Customers Say
Two reviewers award 5 stars praising professional and prompt work, while two reviewers award 1 star citing communication breakdowns and order fulfillment issues. The split sentiment indicates quality service for some customers alongside significant challenges for others.
Services
Marine Air Conditioning
Installation, repair, and replacement of air conditioning systems specifically designed for boats and yachts.
Marine Refrigeration
Service and repair of refrigeration units aboard marine vessels, ensuring proper cooling at sea.
Water Maker Installation and Repair
Fresh water generation systems for maritime applications, addressing a specialized marine need.
Emergency Repair Services
Available for urgent situations requiring immediate attention on marine HVAC systems.
Unit Replacement
Replacement of existing refrigeration and air conditioning units with new equipment.
Warranty Services
Warranty work provided for units previously installed, addressing covered repairs and issues.
Webasto Product Sales
Sales and service of Webasto branded climate control products for marine applications.