Tokay Heating & Air Conditioning Repair

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About Tokay Heating & Air Conditioning Repair
Tokay Heating and Air Conditioning Repair has been serving the North Highlands community as a licensed residential climate control specialist. With 139 verified client reviews averaging a 4.8-star rating, the company has built a track record of responding to furnace and AC emergencies across Sacramento County neighborhoods. Their weekday service window runs from 7:30 AM to 4:30 PM, accommodating routine maintenance requests as well as urgent heating failures.
The company maintains a staff of nine named technicians across multiple reviews, suggesting a team-based approach rather than single-technician operations. Reviewers consistently mention diagnostic thoroughness, customers report receiving detailed explanations of problems and multiple repair options before authorizing work. Several clients note the team works collaboratively on larger installations, with multiple crew members handling water heater and complete HVAC system replacements in a single appointment.
Customer testimonials surface specific service scenarios worth noting. Tech Remington sourced a discontinued heating component for a legacy system and completed the installation promptly. Technician Zach accommodated a rescheduled appointment and followed through with post-service follow-up. Brian has handled multiple maintenance visits for ongoing customers, demonstrating continuity of care. The team led by Eddie, Pedro and Albert completed a full heating and cooling replacement, with the reviewer noting the installation exceeded expectations.
What Customers Say
Four of seven reviewers mention pricing concerns, a lone one-star review cites a $1,000 estimate as excessive, while a five-star reviewer notes the service may run a little pricey but delivers quality work. Positive reviews consistently highlight specific technicians: Remington for parts procurement, Zach for professional courtesy, and Brian for maintenance expertise. Three reviews mention follow-up communication or customer service responsiveness.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| SaturdayToday | Closed |
Services
Furnace Repair & Diagnosis
Troubleshooting heating failures, component replacement, and system diagnostics for residential furnaces.
Air Conditioning Service
AC repair, refrigerant handling, and cooling system diagnostics for homes.
New HVAC Installation
Complete heating and cooling system installation including ductwork considerations.
Water Heater Replacement
Tank and tankless water heater removal and new unit installation.
Preventive Maintenance
Seasonal tune-ups and filter changes to extend equipment lifespan.