Icon Sheet Metal & AC Supply

Icon Sheet Metal & AC Supply operates in North Hollywood as an air conditioning equipment supplier serving the San Fernando Valley region. The business holds a 4.3-star rating compiled from 19 customer reviews, reflecting a mixed but generally favorable reputation among local contractors and homeowners. Their storefront provides HVAC equipment and custom sheet metal fabrication, functioning as both a retail supplier and a source for specialty components that other contractors may not carry. Customers can visit Monday through Friday from 7 AM to 5 PM, with Saturday hours extending until noon.

What distinguishes this supplier from standard equipment distributors is their in-house sheet metal fabrication capability, which allows them to produce custom ductwork components and specialty fittings rather than relying solely on catalog inventory. Multiple reviewers specifically mention the team member named Vic, praising his product knowledge and willingness to help customers select appropriate equipment for specific applications. The combination of equipment distribution with custom fabrication services means contractors and homeowners can source both standard units and project-specific components in a single transaction.

Customer experiences reveal specific scenarios where the business excelled. One reviewer described how a team member stopped traffic on the street to allow a customer to back out safely, reflecting attentiveness beyond typical sales interactions. Another reviewer credited the team with saving thousands through thoughtful equipment recommendations. However, two reviews describe challenges: one customer reported a unit they had reserved was sold to another buyer without notification, leaving their project without equipment. Another expressed frustration with product responsibility. These contrasting experiences suggest that while the business serves many customers well, communication gaps occasionally occur.