Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates as an authorized service provider in North Hollywood, California, delivering appliance repair solutions to residents across the San Fernando Valley. With a rating of 4.7 stars derived from 627 customer reviews, this business has established a significant local presence. The company maintains extended service hours, opening daily at 4 AM and closing at 8 PM, accommodating schedules for homeowners throughout the week. Serving North Hollywood and surrounding neighborhoods, the team responds to repair requests for major household appliances including refrigerators, washing machines, and freezers.
The service model leverages the broader Sears Home Services network, connecting customers with technicians who arrive equipped to diagnose and repair a wide range of appliance issues. Unlike independent repair shops, this operation benefits from corporate resources including parts ordering systems and manufacturer-backed diagnostic protocols. Customers describe experiences where technicians explain problems and walk through repair procedures, fostering transparency during service calls.
Customer experiences highlight both successful resolutions and challenges. One reviewer detailed how Stanislav arrived and efficiently completed repairs, demonstrating friendly and professional conduct. Another customer recounted a more difficult experience spanning multiple weeks with three different technicians attempting refrigerator repairs without resolving the compressor issue. These mixed experiences reflect the variability inherent in appliance repair, where success often depends on specific technical circumstances. The reviews indicate that follow-through on parts ordering and guaranteeing repair outcomes remains an area where customers have encountered friction.
What Customers Say
Mixed sentiment emerges across 5 named reviewers: 2 customers awarded 5 stars citing knowledgeable technicians who explained repairs clearly, while 2 customers awarded 1 star describing multiple failed repair attempts and parts ordering problems. The single 3-star review describes a resolved issue complicated by subsequent freezer damage.
Working Hours
| Sunday | 4 AM–8 PM |
| Monday | 4 AM–8 PM |
| Tuesday | 4 AM–8 PM |
| Wednesday | 4 AM–8 PM |
| Thursday | 4 AM–8 PM |
| Friday | 4 AM–8 PM |
| SaturdayToday | 4 AM–8 PM |
Services
Refrigerator Repair
Diagnosis and repair of refrigerator compressors, cooling systems, and temperature control issues.
Washing Machine Repair
Fixing water leakage, drainage problems, and mechanical failures in washing equipment.
Freezer Repair
Addressing ice buildup, water leakage, and cooling inconsistencies in freezer units.
Appliance Parts Ordering
sourcing replacement components through corporate parts distribution systems.
Diagnostic Services
Technical assessment of appliance problems with customer explanation of findings.
Emergency Repair Calls
Extended daily hours accommodate urgent repair requests outside standard business windows.