Gene Burch Plumbing Heating & Air

Gene Burch Plumbing Heating & Air maintains a 4.9-star average across 602 customer reviews, positioning them as one of the most reviewed HVAC contractors in the North Bay area. Based in Novato, California, the company provides heating, cooling, and plumbing services to residential clients throughout Marin County and into Sonoma County, including Petaluma and San Rafael. Their service menu covers the full spectrum of home comfort systems, from furnace and air conditioning installation to comprehensive plumbing repairs and water heater services.

The company operates as part of a network of Marin County specialists, partnering with Marin H2O for water treatment solutions and Culligan of Marin for additional filtration services. Their technical capabilities extend beyond standard HVAC work into specialized areas such as ductless mini-split systems, air balancing for whole-house comfort optimization, and hydronic heating installations. They also serve the unique needs of Eichler Homes owners, addressing radiant heating systems common to these mid-century residential designs.

Customer reviews consistently highlight specific technicians who have delivered detailed, professional service. Diego and Raul recently performed same-day air conditioning repairs for a Novato homeowner, completing the work quickly while maintaining clear communication throughout the process. Another reviewer described Sergio arriving to diagnose a furnace that would not ignite, taking the time to explain the issue and complete the repair. Martin Torres and Diego Morales were separately called out for vent sealing work that required extensive attention across multiple ducts, with both technicians ensuring every connection was properly sealed before considering the job complete.