J & M Air Conditioning & Heating

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Claim This BusinessAbout J & M Air Conditioning & Heating
J & M Air Conditioning & Heating maintains a 4.9-star average across 177 client reviews in Palm Desert, California. The contractor operates Monday through Friday from 7 AM to 6 PM, with Saturday availability from 8 AM to 4 PM and Sunday hours closed. Serving Palm Desert and the surrounding Coachella Valley community, the company handles residential heating and cooling systems alongside water heater equipment. The team responds to service calls throughout the region, with reviewers noting same-day emergency availability for urgent HVAC failures.
The organization distinguishes itself through responsive emergency service and comprehensive follow-through on repairs. Customer accounts describe technicians remaining on-site beyond standard hours to diagnose complex issues, including multi-visit repairs for persistent problems. The company offers an annual maintenance plan providing ongoing service coverage, and technicians have installed surge protectors on HVAC equipment to prevent future damage from power fluctuations. These proactive measures reflect a service philosophy focused on long-term system reliability rather than temporary fixes.
Reviewers specifically names technicians who managed challenging situations. Mathew M. responded to an emergency call during extended power outages, working until nightfall to restore heating and returning over consecutive days to diagnose a failing blower motor, ordering the replacement part and installing a surge protector to prevent recurrence. Jose conducted a detailed attic inspection lasting twenty minutes, photographing the system and taking precautions to protect the homeowner's belongings. Another reviewer praised Manuel for clear communication explaining a water heater issue, noting the technician's knowledge addressed every concern raised.
What Customers Say
Three of four readable reviews specifically mention same-day or urgent next-day response times, with Mathew M. arriving the same day during a heating emergency and Jose scheduled promptly for a detailed inspection. All five-star reviewers praise diagnostic thoroughness and technician communication, while one four-star review notes the estimate process was professional.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| WednesdayToday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 8 AM–4 PM |
Services
AC Repair & Maintenance
Diagnostic services, refrigerant recharging, and tune-ups for cooling systems experiencing reduced performance or complete failure.
Heating System Repair
Furnace and heat pump repairs including blower motor replacement, thermostat calibration, and heating element service.
Emergency Same-Day Service
Urgent response for HVAC failures, with reviewers describing same-day technician dispatch and after-hours availability.
Water Heater Service
Water heater diagnostics and repair, with technicians capable of explaining issues and addressing customer concerns.
Surge Protector Installation
Electrical surge protector add-on for HVAC equipment, preventing damage from power fluctuations and extending system lifespan.
Annual Maintenance Plans
Scheduled preventive service coverage ensuring system reliability and providing ongoing relationship with familiar technicians.
System Inspections
Detailed attic and equipment assessments including photographs, with technicians documenting findings and explaining results to homeowners.