Reliable Energy Management, Inc.

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About Reliable Energy Management, Inc.
Reliable Energy Management, Inc. operates as an HVAC contractor serving Paramount, California and surrounding communities. The company maintains a 4.8-star rating accumulated across 697 customer reviews, indicating consistently positive service delivery. Their office hours run Monday through Friday from 8 AM to 5 PM, with weekend availability not currently offered. Prospective clients can reach the team directly at (562) 984-5511 to discuss heating and cooling needs.
Customer feedback highlights specific technician interactions that demonstrate the company's service approach. Enrique Avila receives multiple mentions for thorough explanations of procedures, product knowledge including heating pump technology, and professional conduct during service calls. One reviewer describes receiving detailed information about cooling and heating system options and the differences between electric and heat pump systems. Another client appreciated clear communication about what work would be performed before procedures began.
Negative reviewer experiences center on communication gaps and unmet timeline expectations. One customer describes repeated follow-up calls required after initial promises about equipment replacement, expressing frustration with what they characterized as a lack of proactive outreach. Another client reported issues with scheduling and product condition upon delivery. These accounts suggest the company may face challenges with project management and client updates during multi-appointment service cycles.
What Customers Say
697 reviews yield a 4.8-star average with split sentiment: positive reviewers consistently praise technician Enrique Avila's knowledge and communication, while negative feedback cites communication delays and missed service timelines. 3 of 4 visible reviews mention specific technicians by name, suggesting strong technician identity in customer experience.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Services
AC Repair
Diagnosis and repair of cooling system malfunctions for residential and light commercial properties.
Heating System Service
Repair and maintenance of heating equipment including furnaces and heat pump systems.
Preventive Maintenance
Scheduled tune-ups designed to maintain system efficiency and prevent unexpected failures.
System Installation
New heating and cooling equipment installation, with one reviewer referencing replacement evaluation.
Evaporative Cooler Service
Assessment, repair, and replacement of evaporative cooling systems, based on reviewer experience.
Energy Assistance Programs
Partnership with Southern California Edison's Energy Assistance Program for qualifying customers.