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Claim This BusinessAC Pro operates as an HVAC supply distributor in Pasadena, California, serving both professional contractors and homeowners with an extensive inventory of equipment, parts, and supplies. With a 4.6-star rating from 28 customer reviews, the location has become a go-to resource for DIYers and tradespeople alike. The shop maintains convenient hours Monday through Friday from 6 AM to 5 PM, with Saturday availability from 7 to 11 AM for contractors racing against weekend deadlines.
What distinguishes AC Pro from typical supply houses is its hybrid model serving both trade professionals and residential customers directly. The business offers a Certified Matchup Tool to help ensure proper equipment compatibility, along with in-house sheet metal fabrication capabilities for custom ductwork needs. Their indoor air quality division includes air purification, humidification, and ventilation solutions, while the equipment selection spans condensers, furnaces, heat pumps, mini-splits, and package units from major manufacturers.
Customer reviews highlight specific staff members who deliver exceptional service. Michael H. earned praise from Shannon Phillips for being "kind and attentive" with her family's needs, while another reviewer noted Michael's patience during a walk-in visit despite the shop being slammed. John "Bunny music" Dupre, a general contractor, described Michael as helpful and professional when he needed a temporary return installation. Several five-star reviewers specifically mention the knowledgeable staff, with William Seel calling it "one of the few companies I actually enjoy buying from." A recent manager transition under Jimmy has drawn particular enthusiasm, with one reviewer noting he has "truly taken this location to a new level."
26 of 28 reviewers award 5 stars, praising the knowledgeable staff, parts availability, and helpful service. Negative reviews cite communication gaps on part orders and inconsistent counter support. Multiple customers name specific employees, Michael H. receives the most mentions for patience and attentiveness.
| Sunday | Closed |
| Monday | 6 AM–5 PM |
| Tuesday | 6 AM–5 PM |
| Wednesday | 6 AM–5 PM |
| ThursdayToday | 6 AM–5 PM |
| Friday | 6 AM–5 PM |
| Saturday | 7–11 AM |
Full line of condensers, furnaces, heat pumps, air handlers, and mini-split systems for residential and light commercial applications.
Extensive inventory of cooling, heating, and electrical parts including metering devices, motors, filters, and smart home devices.
In-house fabrication of ductwork components including transitions, dampers, elbows, plenums, and custom fittings.
Air purifiers, humidifiers, ventilation systems, and replacement media filters for whole-home IAQ improvement.
Complete duct work materials including flexible duct, grills, registers, diffusers, and insulation supplies.
Charging and testing products, recovery units, nitrogen gauges, hand tools, and professional HVAC instrumentation.