Service Squad

Service Squad has been a trusted name in Pasadena plumbing since its founding, serving the greater Los Angeles area including Glendale and Burbank from a 24/7 operation center. With 130 reviews earning a 4.9-star average, the company has built a loyal client base spanning residential homeowners, commercial offices, and apartment complexes. The licensed team handles everything from minor leaks to full water heater replacements, earning praise for transparent pricing and professional conduct across every interaction.

What sets Service Squad apart is their commitment to responsiveness. Multiple reviewers highlight same-day emergency arrivals, with crews sometimes on-site within an hour of the initial call. The company maintains their own payment portal for convenient invoicing, and technicians consistently take time to explain problems and walk homeowners through repair options before proceeding. This approach has generated consistent 5-star feedback from clients who appreciated clear communication during stressful situations.

Chloe Galassi experienced this firsthand when a tenant faced a plumbing emergency late in the evening. Service Squad dispatched someone immediately, resolving the issue at reasonable rates while maintaining professionalism throughout. Similarly, Amy Kono called regarding her mother's water heater, and technicians Emmanuel and Miguel arrived within an hour. They installed the new unit to code in a few hours, completing the work while Kono managed the situation remotely. The Fair Park Pines apartment manager has relied on Miguel and Emmanuel for nearly a decade, noting their willingness to accommodate unusual schedules and handle urgent Sunday calls like a stuck angle stop and leaking water supply line.