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Claim This BusinessSuper Duper Pros operates as a licensed plumbing contractor serving Pasadena and the greater San Gabriel Valley, handling everything from routine maintenance to full-scale repiping projects. Founded in 2018, the company has built a reputation on transparent Communication and thorough diagnostics, earning a 4.8-star average across 34 verified reviews. Their service Fleet covers emergency calls Monday through Friday, with weekend availability for urgent situations. Clientele range from single-family homeowners in Altadena to property managers overseeing multiple residential complexes across Glendora and Monrovia.
What distinguishes Super Duper Pros from neighboring contractors is their commitment to troubleshooting rather than defaulting to replacements. The team takes time to explore multiple repair approaches before recommending costly new equipment, a philosophy echoed across their customer feedback. Technicians arrive in marked vehicles with protective floor coverings, ensuring clean work surfaces regardless of the job scope. The company guarantees their parts and labor for 90 days, providing documentation for any warranty claims.
Customer narratives reveal consistent patterns around technician skill and availability. Alex, named across multiple five-star reviews, resolved a severely calcified water heater that other contractors had abandoned as unserviceable, improvising three separate solutions before achieving proper drainage. Another review highlights Alex Vincent navigating a messy situation left by a previous contractor, maintaining clear communication throughout the repair process. First-time callers consistently report booking next-day appointments, with Erick in dispatch facilitating rapid scheduling.
Five-star ratings dominate the review portfolio, with every satisfied customer mentioning technician Alex or Alex Vincent by name. Three reviews specifically cite water heater repairs involving complex descaling or warranty work, while two reviewers emphasize next-day scheduling and professional job-site etiquette. The sole four-star review attributes lower marks to warranty administrative delays rather than service quality.
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| ThursdayToday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Tank-style and tankless diagnostics, part replacement, and full installation for residential units.
Hydro-jetting, snaking, and rooter service for kitchen, bathroom, and main sewer lines.
Electronic leak locating, pipe patching, and re-soldering for hidden water waste.
After-hours callout service for critical failures including burst pipes and gas line issues.
Faucet, toilet, garbage disposal, and appliance hookup including supply line connections.
Complete copper or PEX reconfiguration for older homes with failing galvanized piping.