John Owens Services
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About John Owens Services
John Owens Services delivers plumbing solutions to Petaluma homeowners, earning a 4.9-star rating across 101 verified reviews. The company operates Monday through Friday from 7:30 AM to 5:30 PM, providing same-day appointment availability for urgent residential needs. Christine Sliz noted the technician Will replaced her water heater and later provided an estimate for piping repairs, praising his clear communication and targeted approach to identifying specific problem areas beneath the structure.
Multiple reviewers highlight the company's competitive pricing and comprehensive service scope. Joe Masters chose John Owens for a heat pump water heater installation after receiving an estimate significantly lower than competing bids, describing the process as straightforward from quote through completion. Roger Herritz retained the company for both a heat pump HVAC system and heat pump water heater, noting staff assisted with rebate documentation and the team designed solutions tailored to his home's specific requirements.
Customers repeatedly mention individual technicians who handled their needs with precision. Mitch Oliver described the technician William arriving two minutes early for his appointment, while the review from Silver 8308 documented Cody's thorough diagnostic process when a 50-year-old furnace required replacement parts that proved inaccessible. Cody gathered site information and delivered a quote on the same day, giving the customer multiple replacement options to consider.
What Customers Say
Five of six reviewers awarded 5 stars, with customers specifically praising competitive pricing, same-day arrival, and staff assistance with utility rebates. The single 4-star review cited a diagnostic discrepancy rather than service quality, noting the technician arrived early and communicated clearly throughout.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5:30 PM |
| Tuesday | 7:30 AM–5:30 PM |
| Wednesday | 7:30 AM–5:30 PM |
| Thursday | 7:30 AM–5:30 PM |
| Friday | 7:30 AM–5:30 PM |
| SaturdayToday | Closed |
Services
Water Heater Installation & Replacement
Traditional and heat pump water heater installation with competitive pricing and rebate assistance.
Heat Pump HVAC System Installation
Full heat pump system design, installation, and commissioning for residential applications.
Pipe Repair & Assessment
Under-house piping evaluation with targeted repairs rather than wholesale replacement recommendations.
Furnace Repair & Replacement
Diagnostic services and replacement options for aging gas furnaces, including same-day quoting.
Plumbing Diagnostics & Estimates
On-site assessment with clear explanations of problem areas and itemized cost breakdowns.