Sunrun

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About Sunrun
Sunrun brings solar energy solutions to Petaluma homeowners, earning a 4.7-star average across 488 customer reviews. This national solar provider operates locally with weekend availability from 8 AM to 5 PM, making it accessible for residents throughout Sonoma County who want to reduce their dependence on traditional grid power. The company specializes in residential solar panel installations and battery backup systems, helping homeowners transition to renewable energy with options suited to California climate conditions.
Customer reviews consistently highlight the consultative approach Sunrun representatives take when explaining system benefits and projected savings. Reviewers describe thorough reviews of PG&E expenses to outline potential long-term cost reductions. The company assists with permitting processes and handles the complete installation workflow, from initial assessment through activation. Some reviewers mention coordination with other home improvement needs, including tree removal that affected solar placement.
Homeowners in reviews name several team members who guided them through the solar transition. Giovanni and his team are praised for explaining installation steps and working around challenging schedules. Jason assisted with battery and solar configuration, including coordination of tree removal to enable proper panel placement. Mitch Plane conducted detailed consultations on monthly savings projections, while Robert Avila and Jason Trolson managed paperwork for system selection. One crew completed a full installation within 4-5 hours, according to a satisfied reviewer.
What Customers Say
All five-star reviewers specifically name at least one team member, with Giovanni, Jason, and Mitch Plane each mentioned by multiple customers. Four reviewers describe the consultation process including expense reviews and savings projections. The majority of reviews cite professional conduct and thorough explanations as primary satisfaction drivers.
Working Hours
| Sunday | 8 AM–5 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
Services
Residential Solar Panel Installation
Complete rooftop solar panel installation for homes, with system sizing based on energy consumption.
Battery Backup Systems
Solar battery storage options to maintain power during outages, configuration available with panel installation.
Energy Cost Analysis
Review of current PG&E expenses to project potential savings from solar conversion.
System Consultation & Design
Representative-guided assessment explaining benefits, answering questions, and selecting appropriate system size.
Permitting Assistance
Team handles documentation and coordinates with local permitting requirements for residential solar.