Encore Heating and Air
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Encore Heating and Air serves Placerville and nearby communities in El Dorado County, operating as a family-owned HVAC contractor with 24-hour availability throughout the week. The company holds a strong 4.8-star average across 95 customer reviews, reflecting consistent service quality over years of operation in the region. Homeowners throughout the greater Placerville area rely on this contractor for heating and cooling needs, with technicians responding to service calls across El Dorado Hills, Cameron Park, and surrounding neighborhoods.
What distinguishes Encore Heating and Air is their commitment to transparent service recommendations. Multiple reviewers note that technicians explain proposed repairs in detail and decline to recommend upgrades that customers do not actually need. This approach aligns with feedback from homeowners who appreciate receiving options rather than aggressive upselling. The company's round-the-clock operation ensures accessibility for emergency calls during unexpected system failures.
Customers consistently mention technicians by name when describing positive experiences. Hagen receives repeated commendation for professional diagnostics, thorough explanations of discovered issues, and respectful interaction throughout service visits. Another reviewer describes a same-day appointment for diagnostic services that resolved a persistent HVAC issue without unnecessary replacement costs. One customer recounts calling during a heat wave and receiving prompt response from a technician who took time to demonstrate actual system conditions and outline repair pathways.
What Customers Say
Four of six sampled reviewers specifically name Hagen as their service technician and highlight his explanatory approach, while three reviewers mention same-day or prompt emergency response times. Both one-star reviews raise billing concerns ranging from labor rate calculations to transparency about the charges for completed repairs.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
HVAC System Installation
Complete heating and cooling system installation for residential properties, including new construction and replacement installations.
HVAC Repair & Diagnostics
System troubleshooting and repair services addressing heating failures, cooling deficiencies, and performance irregularities.
Preventive Maintenance
Scheduled servicing designed to maintain system efficiency and extend equipment operational lifespan.
Emergency Service Calls
Around-the-clock availability for urgent HVAC failures requiring immediate response regardless of hour.
Indoor Air Quality Assessment
Evaluation of household air quality factors and recommendation of appropriate filtration or purification solutions.
Plumbing Services
Select plumbing maintenance and repair work performed alongside HVAC service visits upon customer request.